Knowledgeable, good clean up, the extra mile
Thank you Juan, Eduardo, and the crew, for replacing our roof. Juan and Eduardo were always happy to answer questions and share the progress on the roof. I do have one suggestion for Mr. Roofing. Our chimney cap had damage. I didn't get notified about the need to replace our chimney cap (and the extra cost) until a few days after the project started. My suggestion is could you include any highly visible damage issue in the initial estimate? Or as soon as someone steps onto the roof? That reduces the negative "days-later-surprise" feeling. Now back to the positives. I was glad to see how clean the area was at the end of each day. Good clean up is important. And I appreciate the team's desire to go the extra mile to help. Ex. Our skylight was extra challenging to clean, but they kept going. So Juan, Eduardo, and crew, thank you again for all your help. I had a good experience, and I would recommend Mr. Roofing.
