Osvaldo made the roof installation painless. He has great people skills, is thoroughly professional, and has the uncommmon ability not just to uncover issues with the roof, but to suggest a range of solutions and educate the homeowner about what the best choice might be. I felt my house was in good hands. with Osvaldo and his crew.
Mark is exceptional. He really takes the time to explain options and products. He is very straightforward--if he doesn't know he finds out. He has terrific communication skills. He responds quickly. He answers questions without jargon. Like every Mr. Roofing employee I have dealt with, he is knowlegable, professional, and has excellent people skills.
We have a leaky roof and really appreciated Mitch's comprehensive analysis of the leaks and how to fix what's wrong. He is extremely knowledgeable and took pains to describe the problem and more technical stuff in an understandable way. He also has a great sense of humor and is a great "people person". Thanks for all the time you took with us and our roof!
I contracted Mr Roofing to replace my roof September 2020. The job was extensive and consisted of removing an asphalt shingle barn style roof and an additional small flat roof and replacing it with their highest quality asphalt shingles and material used for flat roof systems. Mr Roofing also did all new copper gutters , down spouts and copper cornice flashing. My new roof is simply beautiful. Mr Roofing is not cheap, however; I paid for a quality job and the peace of mind that I would get a roof that would last for decades. I got what I paid for. In addition to a roof well done, and just as, if not more important, Mitch worked with my neighbors, whose permission I needed, to be on their property to do this job in the first place. He interacted with them in such a highly professional and seamless way. He provided all the necessary documentation and insurances for them, and I had to do nothing! Hr took care of it all. Jose , the job foreman, continued the excellent line of communication and professionalism with my neighbors until the job was complete. He responded to any concerns they had. Jose was fantastic to work with. Always present and reachable. In the end, I could not be more relieved and satisfied that I made the right decision in contracting Mr Roofing to do my roof. I would make the same decision again without hesitation and I would recommend them to family and friends!
I couldn't be more pleased with my experience with Mr. Roofer. Starting with Mitch Silvia walking me through the options for our roof and solar panels. He was diligent and gave me his honest opinion of what he would do if it was his property. This continued with Nicholas Donofrio. More difficult decisions needed to be made regarding electrical service upgrades for the solar panels and interactions with PGE. Nick was extremely patient in walking me through each of these decision stages and helped me feel confident in each decision I made. I'm extremely happy with the final product and so glad to have gone solar with Mr. Roofer!
My new roof is fantastic – we have been enjoying it for the last 4 years, and am so thankful for the knowledgeable professionalism, gracious courtesy, excellence in workmanship, and straight-up INTEGRITY of Mitchel Silva and his team @ MR Roofing. From the very outset, Mitch provided us with service beyond our expectations, and we are highly satisfied customers who absolutely agree with every one of the powerful, positive testimonials recommending Mitch Silva and MR Roofing. They are TOPS in the business (pun intended) and outclass all other competitors. We are thankful, Mitch, for your job very well done indeed. Kudos.
I live next door to a property that had a total roof replacement. We share a wall toward the front. This was messy job and I was worried about damage to my property. I met Gerardo on the first day of work. He explained everything that was to be done, always asked before he needed to access my property and always had the crew clean up. He was always very friendly. From my experience, if you have him as your project manager with this company, it will go as smoothly as possilbe
Jose arrived with his team on the first day and worked quickly to remove my old tar and gravel roof, safely, and prepare it for the new roof the next day. There were multiple skylights they had to work around but they skillfully removed them temporarily so protective roofing material could be placed around them. Everyone was very professional and easy to work with. They cleaned up everyday at the end of the day, which is well appreciated. They were on time to start and finish work everyday, the permits to reserve parking in the busy San Francisco streets were planned in advance, and Jose was there to answer any questions I had. Jose and his team are conscientious, honest, and hard workers. He represented Mr. Roofing Company very well and I highly recommend this company to anyone looking for a reliable and honest company to work with. You will not be disappointed.
I was very impressed by Mitch's attentiveness to every question I had in a very timely manner. I thought he represented Mr. Roofing extremely well, as if he owned the company and not just an employee. On behalf of Mr. Roofing, he assured me that I would get a detailed roofing job that will ensure the integrity of the roof for many years to come. I cannot thank him enough for keeping any anxieties about the project at bay by reassuring and answering any questions I had promptly. He also came quickly to take a look at the old roof, took photos, shared those photos (thank you!) with me, and sent me a proposal within a few days. The entire experience was so pleasant I would highly recommend working with Mitch and Mr. Roofing to all my friends, family, and acquaintances. Have no fear. You're in great hands!
Here's the thing: Mitch was one of four roofers I called. He took his time to take pictures and honestly assess our very old roof's condition vs do a quick walk through to provide a quote. He could have pushed for a quick sale like another roofer but instead I felt like he was genuinely trying to help us make the best decision for our situation. He really had our best interest in my mind so if you have any roofing issues schedule Mitch for an assessment.
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