Head and shoulders above the rest
Extremely knowledgeable and patient; Aidan answered all my questions/concerns of the process. He took several pictures during his inspection, and described problematic areas and how they'd be dealt with. Gerardo Munos, the project manager for the work came by the day prior to review the contract, and he notified my neighbors two homes away adjacent to mine on both sides and two homes across the street! He spoke to my next door neighbor and placed the sandwich board notice on the sidewalk as well. Mr. Munos and his crew were on time starting and ending; courteous and were very tidy in their work. During these last 2 weeks of rain, the project was delayed. He would contact me the evening before to inform me when work could begin/resume. If he was running late, he would let me know. Truly a pleasure to work with Mr Roofing. Their attention to detail and professionalism is outstanding.
Top Notch Team
Juan, Eduardo, and Danny are the stars of a top-notch team! They came out to replace my 1958 flat roof with IB PVC and insulation. Juan's attention to detail shows his professional level of craftsmanship and care for the owner's home. As a good project manager, he and Eduardo communicated with me clearly each day they were on-site, from start to finish. Danny made sure that the work by the crew was professional and courteous. Overall, I'm impressed with the team at Mr. Roofing and would gladly recommend them to anyone who needs these services.
affected nearby property owner review
Our neighbor had to replace the entire steep pitched roof on her home, which required gaining access to the side of her house by constructing three stories of scaffolding in our yard. The entire team was terrific, all the way from the production manager David Sanz (who delayed starting the project to accommodate our schedule with a planned family event for nearly 3 weeks) to Juan, Edwardo, and David who were the onsite crew. When they first showed up they even asked if the family celebration had been a success. They took great lengths to ensure that debris was kept out of our (very recently) re-landscaped and planted yard and to protect all of the plants. They were polite to the extreme, made sure we had their personal contact information, and daily came to our yard to remove any extraneous debris that may have fallen. While not our project I had a clear view of their progress from my office, and can attest to how careful and complete they were with the process. It looked like a terrific, neat job
Juan, Danny and Eduardo are an amazing team!
We are planning to replace our roof but unfortunately had a bad leak that caused water to come down our chimney. Juan’s team came out quickly (we called at 4:30pm on Friday and they came out at 9am on Saturday), they evaluated the problem and came up with a solution to stop the leak. They are thorough, professional and most importantly kind. They listened to our concerns and problems and were willing to work with us and our situation. Their customer services skills are outstanding and they made sure that all of our concerns were taken care of. If you are looking for an honest and hard working company, look no further. Mr. Roofing cares about their customers!
home improvements!
The on-site crew was led by Juan Munoz who was responsive, hard working, competent and honest. Juan's supporting cast included Daniel, Eduardo and Marvin. I appreciated their flexibility, communication, and attention to detail. My roof and solar panels look great.
Skylight Replacement and Roof Tile Repairs
I contracted with Mr. Roofing to replace my old Velux skylight with a new one and to replace multiple cracked concrete roof tiles on my two-story house. I obtained three proposals for the work and after evaluating the scope, cost, company references and interviewing the estimators from the various roofing companies, I choose to contract with Mr. Roofing. And I am indeed very satisfied with the quality of the work performed and in the professional and courteous conduct of Mr. Roofing employees. I would like to specifically compliment Project Advisor Ricardo, Project Manager Roberto and his crew, Jose and Ray. The PM and his crew worked diligently to complete the work in a timely manner and as mentioned above, I’m very happy with the quality of the work performed and with the professional manner with which they accomplished the project. I would definitely recommend Mr. Roofing to anyone needing repair and maintenance work done on their roof and I wouldn’t hesitate using Mr. Roofing in the future.
Amazing customer service
We contracted with Mr. Roofing to replace our old flat roof with PVC (IB roof system). This review is for the estimator, Mitch and the execution team, Juan & Danny. 1) Mitch rocks and played a big role in my selection of Mr. Roofing over another company that I also really liked. Mitch is extremely helpful, informative, and candid to each of many questions! 2) We had our fabulous PM, Juan and amazing foreman, Danny. Danny has well-rounded skills and solved several challenges that our roof and downspout have with his magic. As a homeowner of 90+ years old house who maintains the house regularly, we had specific requests for some areas. Juan, Danny, and every crew member (Eduardo, Miguel, Teen, Rene) was always helpful, patient, and respectful to our questions and input!! Even under tough situation (i.e. kneeling on a small pitched split roof), the team listened attentively to our concern, went above and beyond to offer options and address them. The team had to unload/load a heavy generator every day because our old electrical system can’t handle robust electricity usage. Danny kept working after putting bandage on his bloody fingers from cuts. A leader head box was custom built after discussing an idea and our mock design for hours. The team always tirelessly answered our ‘how’ and ‘why’ questions with a smile. The entire team’s dedication, passion for their job, and value for customer satisfaction is phenomenal and made what could be a difficult process
Amazing customer service
We contracted with Mr. Roofing to replace our old flat roof with PVC (IB roof system). This review is for the estimator, Mitch and the execution team, Juan & Danny. 1) Mitch rocks and played a big role in our selection of Mr. Roofing over another company that we also really liked. Mitch is extremely helpful, informative, and candid to each of many questions! 2) We had our fabulous PM, Juan and amazing foreman, Danny. As a homeowner of 90+ years old house who maintains the house regularly, we had specific requests for some areas. Juan, Danny, and every crew member (Eduardo, Miguel, Teen, Rene) was always helpful, patient, and respectful to our questions and input!! Even under tough situation (i.e. kneeling on a small pitched split roof), the team listened attentively to our concern, went above and beyond to offer options and address them. The team had to unload/load a heavy generator every day because our old electrical system can’t handle robust electricity usage. Danny kept working after putting bandage on his bloody fingers from cuts. A leader head box was custom built after discussing an idea and our mock design for hours. The team always tirelessly answered our ‘how’ and ‘why’ questions with a smile. The entire team’s dedication, passion for their job, and value for customer satisfaction is phenomenal and made what could be a difficult process much easier!! I recommend this company to anyone looking for a reliable and honest company to work with.
Great to work with
Juan was great! He was passionate about ensuring my satisfaction and that the roof work be done well. I don't expect to need to for a long time, but I would look forward to working with him again.
Planning to execution - well done!
We began with Mitch for Q&A and planning, then were fortunate to work with Marvin and Oswaldo on the implementation of roof and solar system. All way through the job through the final inspections by the City of San Francisco, all of our questions were answered and work was completed in timely and professional manner. Thank you to the whole crew at Mr. Roofing!
Mr. Roofing Office Mr. Roofing
- 101 1st Street, South San Francisco, CA 94080
- (650) 832-9995
