The on-site crew was led by Juan Munoz who was responsive, hard working, competent and honest. Juan's supporting cast included Daniel, Eduardo and Marvin. I appreciated their flexibility, communication, and attention to detail. My roof and solar panels look great.
I contracted with Mr. Roofing to replace my old Velux skylight with a new one and to replace multiple cracked concrete roof tiles on my two-story house. I obtained three proposals for the work and after evaluating the scope, cost, company references and interviewing the estimators from the various roofing companies, I choose to contract with Mr. Roofing. And I am indeed very satisfied with the quality of the work performed and in the professional and courteous conduct of Mr. Roofing employees. I would like to specifically compliment Project Advisor Ricardo, Project Manager Roberto and his crew, Jose and Ray. The PM and his crew worked diligently to complete the work in a timely manner and as mentioned above, I’m very happy with the quality of the work performed and with the professional manner with which they accomplished the project. I would definitely recommend Mr. Roofing to anyone needing repair and maintenance work done on their roof and I wouldn’t hesitate using Mr. Roofing in the future.
We contracted with Mr. Roofing to replace our old flat roof with PVC (IB roof system). This review is for the estimator, Mitch and the execution team, Juan & Danny. 1) Mitch rocks and played a big role in my selection of Mr. Roofing over another company that I also really liked. Mitch is extremely helpful, informative, and candid to each of many questions! 2) We had our fabulous PM, Juan and amazing foreman, Danny. Danny has well-rounded skills and solved several challenges that our roof and downspout have with his magic. As a homeowner of 90+ years old house who maintains the house regularly, we had specific requests for some areas. Juan, Danny, and every crew member (Eduardo, Miguel, Teen, Rene) was always helpful, patient, and respectful to our questions and input!! Even under tough situation (i.e. kneeling on a small pitched split roof), the team listened attentively to our concern, went above and beyond to offer options and address them. The team had to unload/load a heavy generator every day because our old electrical system can’t handle robust electricity usage. Danny kept working after putting bandage on his bloody fingers from cuts. A leader head box was custom built after discussing an idea and our mock design for hours. The team always tirelessly answered our ‘how’ and ‘why’ questions with a smile. The entire team’s dedication, passion for their job, and value for customer satisfaction is phenomenal and made what could be a difficult process much easier!! I recommend this company to anyone looking for a reliable and honest company to work with.
Juan was great! He was passionate about ensuring my satisfaction and that the roof work be done well. I don't expect to need to for a long time, but I would look forward to working with him again.
We began with Mitch for Q&A and planning, then were fortunate to work with Marvin and Oswaldo on the implementation of roof and solar system. All way through the job through the final inspections by the City of San Francisco, all of our questions were answered and work was completed in timely and professional manner. Thank you to the whole crew at Mr. Roofing!
We went solar and the whole team was great to work with from sales to completion. Marvin was our project manager and was communicative throughout the process. The new system works great, the results look super clean and I'm really happy with our decision to go solar with Mr Roofing
We worked with Nick and Joe to get our Solar + Full Home Battery backup system from SunPower installed. Even though this system was on the cutting edge, and we were among the first customers to receive it, Nick did an amazing job making sure everything was done correctly and perfectly to meet our needs. The process took a long time from start to finish but the waiting was due to SunPower parts not being available, inspections and approvals and Nick was always available to talk us through the status and ETAs. I would definitely recommend Nick, Joe and the entire Mr Roofing team for executing such a massive, complex project, I wouldn't entrust it to anyone else.
I huge Thank you to Mark for his positive energy and more importantly being the most knowledgeable in being able to answer all of my questions related to different products and options for the scope of my project. If you are like me and looking for someone to really help you, Mark is simply the BEST!
Osvaldo made the roof installation painless. He has great people skills, is thoroughly professional, and has the uncommmon ability not just to uncover issues with the roof, but to suggest a range of solutions and educate the homeowner about what the best choice might be. I felt my house was in good hands. with Osvaldo and his crew.
Mark is exceptional. He really takes the time to explain options and products. He is very straightforward--if he doesn't know he finds out. He has terrific communication skills. He responds quickly. He answers questions without jargon. Like every Mr. Roofing employee I have dealt with, he is knowlegable, professional, and has excellent people skills.
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