Mike O has been a great communicator, sold us on the company and their reputation for skylight installation. We did not have a good experience, unfortunately, with the site manager, who did not communicate basic things accurately. Left with a skylight that is not square with frame, a damaged frame from VELUX, remote control that doesn't work (blinds constantly closing). The workmanship wasn't good. The company has not resolved these issues. Was expecting higher level of workmanship and customer service. Not so happy.
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