It has been 10 years since Mr. Roofing installed our roof. After 10 years, we discovered some issues with rot that could be traced to a product that wasn't working the way it should. Carlos helped us file the claim with the manufacturer and gather all the information we needed to submit. Once that was resolved, Gerardo and the team worked quickly to make the necessary repairs and everything looks great. I never once had to push Carlos to help, even though the work of filing the claim took a lot of time of his time compared to the size of the job. I am extremely pleased with the work and how the company stands by its work.
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