Mitch is VERY profession and knowledgeable. Being that this is the first time we are doing our roof, understanding the terms and the process was very important to us. He was patient with us and thoroughly explained every question we had! And most importantly he was not a pushy guy who’s just trying to get you to sign the contract. This has truly been a great experience for us from start to finish and we are so glad we decided to pay a little more to get the above and beyond service! It was worth every penny! Thank you Mitch and company! We will definitely refer our friends and family to you guys! :)
I'm glad I hired Mr. Roofing for a new roof replacement. Ricardo did an excellent job in explaining the full details of the entire project. I sat down and made consultations with 5 different roofers before hiring Mr. Roofing but none of them appears to deliver a great customer service like Ricardo did. Jose the project manager , did a walk through check at my house before starting the work and took care of the permit and etc. All his crews arrived on time the next day and they were all professionals and great workers. Thank you, Mr. Roofing!
Ricardo explained to me very detail the different types of roofing products that Mr roofing was using the advantage and disadvantage from one product to the other, and he also fully explained about the contract and also the financing just in case I need to.
It had been over 20 years since our small condo building near Dolores Park was constructed and it was now time to install a new roof. After contacting and consulting with at least six other roofing company we picked Mr Roofing to do our job.... and we couldn't be happier. Omar presented the plan to us with specific details on what the new roof would look like and how exactly the old roof would be removed and the new roof installed. A comprehensive and thorough contract was drawn up and approved by me and the other condo owners. The whole project took exactly 5 business days -- the scaffolding went up, the workers arrived, and the old roof was removed and sent down the four story chute to be trucked away. Structural improvements were made to our roof slope, drains, chimney tops, sidings etc. and the new roof was laid down. There was minimal disruption with the workers on site from 8-4pm. Roberto, Carlos, and Juan did a remarkable job keeping us in the loop as the process unfolded. They and their workers were fast, efficient, friendly and ensured that everything was carried out with the least disruption possible. I -- and everyone else in our three unit building -- are very pleased with the job done by all the folks at Mr Roofing.
We have been thinking about solar panels for a while, and with our current roof coming to the end of its service life we started looking around for a solution. We decided early on that we wanted someone who will handle both the roofing work and the solar installation. We decided on Mr Roofing because they use high quality products for both the roof and the solar, and have a very good warranty. Their name also came up a lot on social media as the best roofer around. We liked that the roof and solar mounts are integrated together. The whole experience went very well. Everyone we worked with at Mr Roofing was very professional. I had a few questions while the work was going on and they took the time to explain the answers to me. They kept the jobsite very clean. At the end of the project they sat down with me and went over the operation of the solar system, all the documents were put together in a binder. They did all the legwork with PG&E and the city. We also had a skylight installed. They really know their stuff.
Our roofing job could not have gone any better! From owner to employees are very pleasant to work with. Highly recommended!!!
Carlos was on top of my job, Roberto and Miguel were courteous, punctual and thorough. It is very apparent that Carlos runs a “tight ship” and takes pride in doing it right. Thank You.
Mr. Roofing replaced my roof and installed solar, and I am extremely happy with the quality of their work. Their pride in their craft extends to every one of their workers, from the owner, to their project managers, to their roofers. They go the extra mile to assure you are happy. My recommendations have led to a few of my neighbors also becoming happy customers of Mr. Roofing.
I am extremely pleased with the quality of service & work that everyone at Mr. Roofing provided. They have all been wonderful from the initial consult & estimate, through the time I had to wait in queue (during which they did a courtesy patch to help me get through the rainy weather) right on through the entire big job of ripping off my 2 layers of old roof & replacing it with a new one. Everyone at Mr. Roofing is extremely responsive, professional, courteous, expert & nice, too! I highly recommend them! I wish all the companies I worked with delivered at this level & at such a fair price. Special thanks to Mitch, Eloise, Roberto & Carlos for all of their efforts to make a big, scary home repair so painless.
I am very satisfied with my entire experience. From the start the estimate was explained clearly. The work was done within two full days, with the work site cleaned up very well. I would recommend to everyone.
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